However Consider If Its Defective In Order To Receive A Refund Or Exchange, The Item(S) Must Be Unworn And In Perfect Condition, With All Garment Tags Still Attached And In Their Original Packaging. Please Ensure That When Trying On An Item, It Is Kept Free Of Marks Or Scents Such As From Cigarettes, Cosmetics, Deodorant, Food, Perfume. Import Duties, Customs And Local Sales Taxes Are Non-Refundable. Please Note That We Reserve The Right To Refuse A Refund Or Exchange For Any Items Which We Deem Unfit For Resale. If You Are Returning Products Please Remember They Are Your Responsibility As A Customer Until They Reach Us. For Your Own Protection We Recommend That You Send Any Returns Using A Delivery Service That Insures You For The Value Of The Goods; For Example DHL/FEDEX. We Do Not Pay For Return Postage, This Will Be At Your Own Cost. To Return Or Exchange Goods Please Contact Us At Info@Styliaa.Com. Returns Requests Are Required To Be Initiated Within 48 Hours Of Receipt Of Your Order. Sale Returns Requests Must Be Initiated Within 48 Hours Of Receipt Of Order. Exchange Requests Are Required To Be Initiated Within 48 Hours Of Receipt Of Your Order.
* Never send back a item without consulting the return with us and first receiving approval from our end. Its very important that you DO NOT send the item back to us until you have verified with us - no credit or replacement shall be given on such items.
For all returns, please e-mail firstname.lastname@example.org alongside your Order # and reason for return.
We do not accept exchanges at this time.
Return Policy :
- Merchandise must have all tags.
- All Sale merchandise is "Final Sale" and cannot be returned.
- All custom stitched items cannot be returned and are "Final Sale".
Refunds and Processing :
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, paypal) will require a handling & processing fee of 10% of your total purchase price, which will be deducted from the amount to be refunded to you. Refunds will be processed within approximately 7 to 10 business days after we receive your return.
You, the customer, will be liable for all return shipping costs/customs charges which may be incurred in the return of the package back to us.
A refund will only be issued once we receive your item for return. We are not liable for packages lost in transit or undelivered by your chosen return carrier.
In the event that the error of the product is from our side, we will happily reimburse all shipping incurred by you and exchange the product or provide a store credit for the full product value.
Original shipping charges are non-refundable. In the event of a "Free Shipping promotion", standard shipment charges will be deducted from the refund amount back to you.